{"id":5957,"date":"2021-05-03T09:02:26","date_gmt":"2021-05-03T13:02:26","guid":{"rendered":"https:\/\/farmboy.ca\/?page_id=5957"},"modified":"2025-11-11T15:38:56","modified_gmt":"2025-11-11T20:38:56","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.farmboy.ca\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n
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We want to hear from you!<\/span><\/h2>\n\n\n\n
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Call: 1-833-788-3401<\/a><\/span><\/strong><\/h3>\n\n\n\n

If you are calling or writing with a product complaint, please include the best before date and\/or production date.<\/p>\n\n\n\n

All phone lines are monitored from
Monday to Saturday 8 am to 4:30 pm.<\/p>\n\n\n\n

If our Agents are already on a call (or you call after hours), your call will go to voicemail. <\/p>\n\n\n\n

We\u2019ll return your call as soon as possible during regular business hours. Thank you.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Share Concerns<\/strong>
or Compliments<\/strong><\/h3>\n\n\n\n

We love hearing from our customers, community organizations, local vendors and potential Farm Boy team members.<\/p>\n\n\n\n

Please feel free to stop by any of our store locations<\/span><\/a>, give us a call or use our secure email form. Once your form is completed, your message will be sent directly to the Farm Boy team for a timely response.<\/p>\n\n\n\n

Share <\/a>your<\/a> feedback<\/a><\/p>\n\n\n\n

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Share your feedback<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Media Inquiries<\/strong><\/span><\/h3>\n\n\n\n

For any media inquiries you may have, we kindly ask that you reach out to our Public Relations team:<\/p>\n\n\n\n

media@farmboy.ca<\/a><\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Refund Policy<\/strong><\/h3>\n\n\n\n

Farm Boy guarantees the freshness, taste and quality of the products we sell.<\/p>\n\n\n\n

If for any reason you are not satisfied with an item you purchase at one of our stores, you can return it to the store for a complete refund or exchange.<\/p>\n\n\n\n

A proof of purchase is required.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Important Links<\/strong><\/h3>\n\n\n\n
Submit a comment to Farm Boy<\/span><\/a><\/td><\/tr>
Careers with Farm Boy<\/a><\/span><\/td><\/tr>
Farm Boy News<\/a><\/span><\/td><\/tr>
Community Relations<\/a><\/span><\/td><\/tr>
Doing business with Farm Boy<\/span><\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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All Customer Inquiries<\/strong><\/h3>\n\n\n\n

If you need assistance during these times with your Holiday Dinner \u2013 please click on Submit a comment to Farm Boy<\/a><\/span> under Important Links and a member of the Culinary Team will get back to you as soon as possible.<\/p>\n\n\n\n

Please include your name and phone number with your submission. Thank you.<\/p>\n\n\n\n

Our Customer Care Agents look forward to helping you with your inquiry.<\/p>\n\n\n\n

Please be respectful and be aware that calls that aren\u2019t, will be terminated.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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New Vendor?<\/h2>\n<\/div>\n\n\n\n
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If you are a new vendor looking to get in touch with Farm Boy Buyers, please send your company information and product recommendations to the appropriate Farm Boy Category Managers.<\/p>\n\n\n\n

Find Buyers<\/a> <\/p>\n<\/div>\n\n\n\n

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Find Buyers<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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New Vendor?<\/h2>\n\n\n\n

If you are a new vendor looking to get in touch with Farm Boy Buyers, please send your company information and product recommendations to the appropriate Farm Boy Category Managers.<\/p>\n\n\n\n

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Find Buyers<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

FAQ<\/span><\/h3>\n\n\n\n

Products of Canada<\/h3>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the difference between \u201cProduct of Canada\u201d and \u201cPrepared in Canada\u201d?<\/strong><\/span><\/div>

Product of Canada<\/strong> requires that 98% of a product’s content originates from Canada. This ensures that there is a very high level of Canadian content from ingredients to production. Prepared in Canada <\/strong>are products that have been entirely prepared in Canada from domestic and imported ingredients, or imported ingredients only.<\/p><\/div><\/div><\/div>\n\n\n

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